There will be other areas to which you, as a customer, could draw attention to. Perhaps the customer-centric handyman in chattanooga, tn will have already pointed this out to his potential customers. But in the interim, the two key focus areas of the handyman’s work remain that of doing repair work and maintenance checks on behalf of the customer. It all depends on the specific trade. By industry and trade law, repair-work could be done by a competent and professional handyman.
But generally speaking, it is usual to expect said handyman to carry out such repairs, as the case may be, only up to a certain point. It is usual that only the basics are covered. And it is expected that the professionally and ethically-inclined handyman will be referring his customer elsewhere. No, he is not chasing the customer away. That would have been bad for business anyway. No, what he could be doing is drawing in the customer’s attention.
He is giving his customer notice. He is providing the customer with valuable information which could prove to be fruitful in the long-term. The electrical servicing industry could be the best example so far. The handyman has done his level duty in reaching his basic competency strike-rate. It is a point at which he can or chooses to go no further. Indeed, by industry and trade standards, he may not even be able to go further.
In the meantime, he loses no business but gains in credibility. Could it be possible too that his electrical contracting colleagues will be referring their customers to him? Could be. Here is one last example then. While the electrical contracting company is busy with projects elsewhere, their mutual friend could be running diagnostics checks on their behalf.